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Privacy + Terms — Kat Parker

Privacy + Terms

Privacy

We understand the importance of your privacy and are committed to protecting your information. We will not share or disclose any of your information to third parties and/or sites other than the financial institution that is responsible for processing the funds to fulfill an order from you. When you do submit your private information via the online store, all information is sent over a safe and secure connection.

Products

We commit to describing/presenting each artwork accurately. However, please note the colour viewed on-screen may depend on your computer system and/or display monitor. We can not guarantee that your computer will accurately display the true colours seen on-screen to what is delivered in print.

Placing an order

Please follow the instructions on the website to place your order. Your order creates a contract with us to buy the products and/or services. After receiving an order, an email will be sent confirming that we have received it. If for some reason this email is not received, it does not warrant a refund or cancellation of the order.

Pricing & International Tax

All pricing is in Australian Dollars (AUD) and includes 10% GST.

If you are an international customer please be aware of the additional fees and duties levied by the country you are shipping to. These fee’s must be paid by you before the item is released by customs. We cannot provide these costs to you.

Production Timings

All framed artwork is handcrafted and custom made to order with an approximate turnaround time of 14 days. All unframed artwork have an approximate turnaround time of 7 days. You will be notified via email if these approximate timings cannot be fulfilled. 

Returns & exchange policy

We do not offer refunds or change of mind exchanges with any artwork that has been made to order. If you believe your product has a defect or has been damaged in transit. Please contact us within 5 days of receiving your order. Depending upon the issue, we may request you to provide photographic evidence showing the stated damage to the product and the packaging so we can notify our courier company.

Care & Maintenance 

When hanging your print, please be aware that the direct sunlight can yellow the artwork. We recommend reading a guide to hanging your print to ensure quality and longevity.

Copyright

Copyright of all photographic artwork and the information on this website (including but not limited to; text, images, graphics, logos) is owned by Kat Parker Photographer (trading as The Noun Collective Pty Ltd). All right reserved.